Help Desk and system troubleshooting

Every help desk person should be familiar with these basic commands

ncpa.cpl -     Opens network windows

sysdm.cpl -     Opens system properties

firewall.cpl -     Opens system firewall window

compmgmt.msc -     Opens Computer management

devmgmt.msc -     Opens device manager

diskmgmt.msc -     Opens disk management

dsa.msc -     Active directory user management

gpmc.msc - 

mstsc -     Remote desktop

hostname -     Show computer name

ipconfig -     IP details

ipconfig /all -  IP details

ipconfig /renew -     Renew ipd addre

msconfig -     system config for startup

dxdiag -     DirectX system detail

servcies.msc -     Windows services

nslookup -     Check DNSlookup

tracert -     Follow route for destination

ping -     Check response from remote locations

gpedit.msc -     Group policy

powercfg /batteryreport -     laptop Battery report checking

gpupdate.msc